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TANDEU RETURN POLICY
Everyone here at Tandeu is committed to providing the best service to you. In order to best serve you and to keep things running smoothly, please see our return policy below.
Items can be returned for an online store credit only.
Please look over your order as soon as you receive it. You must reach out to us no later than 5 days after your order was delivered/received.
To inititate a return, please reach out via PM or email us at firstname.lastname@example.org. We will send you a Return Authorization Form to include with your return. Please do not send back an item without the return authorization form.
Customer must pay for return shipping, unless there was a mistake on our end.
Your return items must be shipped and postmarked no later than 3 business days after contacting us with your return request. Items must be unwashed, unworn and free of smoke and pet dander.
Any item ending in $.99 is final sale. Any sales using a coupon code or from a discounting sale event are final. All sales are final on jewelry, makeup, shoes, graphic tees, deal of the day/door busters and purses. Also any shapewear, leggings, jeggings and hats can also not be returned for hygienic purposes.
Please allow our team 48 business hours to process your return once received.